The key is in the mailbox. 1) let Ruby out to go potty. Each visit please clean out the litter box in Shelly's room, the bags are on her nightstand. 2) in the morning feed both animals. Ruby's food is in the pantry. Fill up the plastic cup to the black line. Ollie's food is on Shelly's nightstand near the litter box. 3) in the dinner time visit please give the animals dinner 4) the evening visit please give Ruby her medicine. It's on the countertop in a container with her name on it. the measurement is on the bottle. They need to be shaken up. Hold her scruff because she will jerk when you try to put it in her mouth.